HOW TO ORDER AND PAY?

You must first register on our ECOSLOWASTING website. Once registered you will be  geolocated so you can choose the Trader and / or Hotel. Then you order what you like, prepay directly online by credit card and you go to the store to pick up your purchase. 

 

CAN YOU CANCEL THE ORDER AND BE REFUNDED?

Yes, indeed you can cancel the order online from the customer account until 3h before the end of the deal. In this case, you will be refunded and the product will return for sale one the website. After 3 hours, you will not be refunded.

Please note: No Foodstuffs, Perishable goods and Hotel Services Order can be cancelled. No refund will be made after confirmation.

 

DOES THE TRADER HAVE  THE RIGHT TO CANCEL THE ORDER?

Yes, indeed the Merchant has the right to cancel an order by contacting the User directly up to 5 hours before the established time. That's why we ask you to fill the form with your phone number and email address on the customer account.

Please note: No Foodstuffs, Perishable goods and Hotel Services Order can be cancelled. No refund will be made after confirmation.

 

MUST I BRING MY OWN PACKAGING, CONTAINING OR BAG?

If you are like me, you adhere with all your strength to the concept, so I strongly advise you to bring your own packaging, container or bag so you will make an additional gesture for our Planet. But, if you do not have it on you, Commerce or Hotel Establishment will surely have a packaging, for you. But please think about it because it is a gesture really and highly appreciated for the Planet!

  

DO YOU HAVE TO BE ON TIME TO RECOVER PURCHASE OR ENJOY THE SERVICE?

Yes, you must respect the time indicated by the Merchant or the Hotel Establishment to enjoy a quality service.

 

FOR ALL OTHER INFORMATION NOT DESCRIBED IN THIS ARTICLE, PLEASE REFER TO THE GENERAL TERMS AND CONDITIONS OF USE, PRIVACY POLICY AND COOKIE MANAGEMENT POLICY.